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MAKING PAYMENTS
TO MAKE A PAYMENT ONLINE, RETRIEVE YOUR RESERVATION OR CANCEL
Click on the "My Reservation" link on the top menu bar. Enter your Confirmation Booking number and last name of the Lead Passenger and click "Search". Scroll to the bottom of the page to process your request.
For helpful information about our policies, terms and conditions, please view our Terms & Conditions page.
ABBREVIATIONS & DEFINITIONS
ALL INCLUSIVE - Make your next vacation easy and hassle-free when you stay at an all-inclusive resort where all your meals and beverages are included along with property amentites that range from snorkeling to sailing. Some people consider an All Inclusive resort like a cruise on land.
BDHFRT - Beachfront
BF - Beachfront
BP - Breakfast Plan
BR - Bedroom
CCAR - Compact 5-Door Automatic w/Air
CCMR - Compact 3-Door Manual w/Air
CDMR - Compact 4-Door Manual w/Air
CWMR - Compact Wagon Manual w/Air
DLX - Deluxe
ECMN - Economy 3-Door Manual No Air
FCAR - Fullsize 4-Door Automatic w/Air
FVAR - Fullsize Van Automatic w/Air
FWAR - Fullsize Wagon Automatic w/Air
GR - Grand
HNYMN - Honeymoon
IDMR - Midsize 4-Door Manual w/Air
IVMR - Midsize Van Manual w/Air
IWMR - Midsize Wagon Manual w/Air
LUX - Luxury
MAP - Modified American Plan (includes Breakfast & Dinner)
MED - Mediterranean
MCMN - Mini 3-Door Manual No Air
NTS - Nights
OF - Oceanfront
OV - Oceanview
P+B - Plunge Pool + Butler PH - Penthouse
PM - Prime Minister
PP - Per Person
PREM - Premier
SDAR - Standard 5-Door Automatic w/Air
SDMR - Standard 5-Door Manual w/Air
STD - Standard
STE - Suite
FAQ
How do I redeem frequent flyer miles?
How do I make a change to a reservation?
Where do I get a boarding pass or e-ticket?
How do I get a refund?
I cannot book my reservation online, what do I do?
How do I get a confirmation email for my vacation?
How can I access my reservation online?
What is an all inclusive vacation?
Help - I need customer service.
How do I redeem frequent flyer miles?
Enter your flight information into your airline account online and submit for miles.
How do I make a change to a reservation?
Go to "My Reservation", enter the booking number along with the lead passenger's last name and make your change. There may be a charge added depending on the change. See Terms & Conditions for more information.
Where do I get a boarding pass or e-ticket?
All you have to do is check-in with the airline to get a e-ticket/boarding pass.
How do I get a refund?
If you want to cancel a trip and receive a refund, go to "My Reservation", enter the booking number along with the lead passenger's last name and follow the prompts to cancel your trip. There may be cancellation charges incurred. See Terms & Conditions for more information.
I cannot book my reservation online, what do I do?
We're sorry for any inconvenience this may have caused you. Sometimes, certain hotels do not allow for multiple rooms; have number of guest per rooms restrictions; may be blacked-out; or are not available for the days you've selected, or flights are not available. The best way to book your trip now would be to call our Vacation Specialist.
How do I get a confirmation email for my vacation?
It will be sent to you automatically after you've made a reservation. If you do not receive a confirmation, it may be because your email address was incorrectly entered. Please email info@VeteransDiscountTravel.com for customer support.
How can I access my reservation online?
Go to "My Reservations", enter your booking number and lead passenger's last name to view your reservation. There may be a charge added depending on the change. See Terms & Conditions for more information.
What is an all inclusive vacation?
All inclusive vacations include all your hotel meals, beverages, and property activities, taxes and fees. An all inclusive vacation is a hassle-free way to relax and manage spending. Each all inclusive resort has different features and activities to offer.
Help - I need customer service.
For assistance and support with any other matters, please email info@VeteransDiscountTravel.com or call 1-888-735-2940.
